Friday, August 14, 2009

Computer Network Monitoring, Alerts and Reporting and what's in it for the business owner?

So, you're a business owner somewhere in the Vancouver BC area.  (Well, you can be anywhere but I'm hoping to get the words "business" and "Vancouver" in this blog in the hopes of Google picking this up.)  Anyway, you have a trusted I.T. consultant (or maybe it's an employee) that looks after the support of your computer network.  You like him (or her), your trust them, they're reliable and they know your network.  You even invite them over for the family barbeque.  They're hourly rate is a bit high, but less than your lawyer and they do a great job.  So, what's the problem?

For one, they're only one person!  What happens if they're not available - away on holidays, out with the flu, taking care of another client or at an industry event in Vegas?  And they can't possibly know everything about everything, can they?  I mean, to keep up with all the Certifications would have to be a full-time job in itself.

So here's an idea.  How about a remote Monitoring, Alerts and Reporting Service, that we can call Mars for short!  We can monitor your Network 24/7 - looking for issues - and alerting your I.T. guy BEFORE something becomes a serious problem.  And if your IT guy isn't available, our team can jump in.

And starting for as little as $149 per month, our service includes:
  • 24 x 7 Monitoring, Alerting and Reporting
  • Hardware and Software Asset Management
  • Security Assurance - This alone could be of real value!
  • Preventative Maintenance
We can monitor Workstations and Servers, using any Operating System.  We can also monitor Edge Devices such as Routers and Switches, Virtual machines, IP phones, Faxes, Printers, or anything with an IP address.  We can even monitor Internal and External web sites, perfect if you use hosted applications like Exchange, SharePoint or CRM. 

Some Other Advantages:

  • Your technician can have access to our NOC, allowing them to remotely take over any of your machines, on or off your network (like your home PC or Mac).
  • And they can use "scripts", to automate many of the day-to-day tasks that eat up their time and your I.T. budget

Who We Are:

 

For the past 25 years Digitel Systems has been supporting business telephone systems, and for the past five years we've also been working on hundred's of Local and Wide Area Networks across North America.

 

To learn more, or to discuss your actual technology costs and the ROI when you switch to our service, contact us anytime.

 

Chris Miles                               Follow me on Twitter     
Business Development
604-231-0143 direct

Digitel Systems Inc.  
604-231-0110 help desk
604-231-0100 fax
www.digitel.ca

"Managing your Voice and Data Network"

Posted via email from chrismiles's posterous

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