Hosted Microsoft Exchange and BlackBerry offered FREE for 3 months

As a Partner in a business that supports Computer Networks, we recommend any business with 5 or more employees to consider a Server. And for many businesses, Microsoft's Small Business Server is a great solution. Included with Small Business Server is Exchange, allowing users to share their Outlook's Calendar, Tasks, Contacts and Email with other colleges.

Firms that choose Small Business Server also have the option to add BlackBerry Server software, providing an automatic connection between their Smart Phone and Outlook client.

Business owners that have not invested in their own Server can now choose to rent access to a Hosted Exchange and BlackBerry Server through SherWeb. SherWeb is a Canadian company that hosts a number of applications, including Microsoft Exchange and SharePoint, as well as BlackBerry's Enterprise Server. And for a short time, you can take advantage of SherWeb's Hosted Exchange and BlackBerry service for FREE!

You can contact SherWeb directly, or contact us for more information. We are Insight Information Technology or Insight IT for short. We provide Computer Support and Repair for business throughout the Greater Vancouver BC area, Abbotsford and the Fraser Valley.

Contact us anytime.

Outlook integration with ESI phone system

I recently asked our Telephony Partners if they could share with me how their Phone Systems integrate with other business applications. An interesting response came from Brian Dunn of ETC Telecom, explaining some of the VIP features of the ESI Business Telephone System.

ESI's VIP (Visually Integrated Phone) PC applications let you combine the power of your ESI phone system and Microsoft Outlook to enhance communication in your day-to-day activities - including the ability to control calls and organize voice mail and contacts.

Both VIP and VIP Professional, combined with an ESI Telephone System lets you do the following from your PC's screen.

• Manage your telephone calls
• Manage your voice mail
• Organize your contacts
• Quickly program your ESI Feature Phone

ETC Telecom supports the ESI line of business Telephone Systems throughout the Lower Mainland of Greater Vancouver BC.

Chris Miles
Insight Information Technology

Insight IT offers Support and Repair of Computer Networks throughout the Vancouver Lower Mainland, Abbotsford and the Fraser Valley.

Insight Information Technology becomes Microsoft Partner

When you compare us to many Systems Integrators out there, announcing a Partnership with Microsoft calls for a loud “so what”! But you see, for many years Insight IT was known as a Novell Shop. As a Novell Gold Partner Insight was (and still is) the “go to” company if you ran a Novell network. Whether you used Netware or upgraded to Suse Linux, we knew Novell, Linux and Open Source.

While many of our customers had a Netware or Linux Server, almost all ran Microsoft on the desktop. So by default, we always supported Microsoft Software. These days, as we grow, more and more of our new customers are running Windows Servers, and in many cases Microsoft’s Small Business Server.

To ensure that we keep current, Insight Information Technology became a Microsoft Partner Program Registered Member. While many of our competitors only understand one Operating System, Insight IT customers can enjoy the option to choose one or more and know they will be supported.

About Us:

Insight Information Technology (or Insight IT for short) provides Computer Network Support and Repair for Vancouver Lower Mainland and Fraser Valley business.

Contact us anytime if you have any questions, or visit our web site at www.ComputerSupportInVancouver.com.

Chris Miles
Insight Information Technology
cmiles@insightit.ca
604-484-4218 Direct

604-484-5141 Lower Mainland
604-864-0465 Abbotsford
604-357-1471 Fax

"Let Us Manage IT"

Insight IT partners with Zenith Infotech

Typically businesses that outsource their IT support generally have a "Break and Fix" relationship with a Systems Integrator. In other words, when there is a problem with your Computer Network, you place a call to your IT guy; they come in and fix the problem, then send you an invoice. This form of support is very Reactive, and the time it takes between your call for support and getting the problem fixed can be very unproductive. As well, the more problems on your network, the more your Computer Support person earns.

Although Insight IT has a number of "Break/Fix" customers, we are moving many to a more Proactive support model. The model is often called "Managed Services", or "Fixed-Fee" IT support. Business customers pay a fixed monthly rate, for which Systems Integrators (like us) support your Computer Network. Now if there is a problem it's on our dime, not yours! Therefore we invest in tools to help us deliver support faster and less expensively. It is in our best interest to ensure that support issues are reduced considerably.

To help us deliver our Fixed-Fee support, Insight partnered with Zenith Infotech. Zenith is an international company serving IT Service Providers worldwide. Zenith engineers remotely and securely monitor, maintain and manage desktops, servers, network devices and applications at end-customers' locations over the Internet.

A huge advantage is now problems are often found and fixed quickly, often in minutes. As well, Software Updates, Virus and Spyware Protection and Patch Management is managed 24/7 by trained professionals instead of your non-technical employees.

For more information about Insight's Fixed-Fee service, here is a link to our "5 to 50" Computer Network Support Service.

Insight Information Technology (or Insight IT for short) supports Windows, Linux and Novell networks, throughout the Vancouver BC Lower Mainland, Abbotsford and the Fraser Valley.

Contact us anytime, and if you are a new customer to us and have 5 to 50 computers, we’d like offer you 2 FREE hours of computer support with no strings attached, no small print, and absolutely zero obligations to do or buy anything!

Integrate your Novell GroupWise

Attention all GroupWise users:

I wanted to share information on how you can easily integrate a number of different applications with Novell's GroupWise. Applications include;

• Microsoft SharePoint
• SugarCRM
• Microsoft CRM
• Microsoft Dynamics
• Oracle Database
• Salesforce
• SageCRM
• GoldMine
• info@hand CRM
• Bluefin

Even Facebook!

Here is a link to more information.

Insight IT is a Novell Gold Partner, and supports Novell, Linux and Microsoft networks throughout the Vancouver Lower Mainland and Fraser Valley.

Contact us anytime.

Chris Miles
604-484-4218 Direct
cmiles@insighIT.ca

604-484-5141 Lower Mainland
604-864-0465 Abbotsford

www.insightIT.ca