2 Hours Free Computer Support For Richmond BC business

Attention Richmond B.C. Business Owners

 

I Want To Give You 2 FREE Hours Of Support To Prove I Can Make Your Computer Problems Go Away Faster And With Fewer Expenses Than Ever Before.

 

My name is Chris Miles from Insight Information Technology, or Insight I.T. for short. As a small business owner myself, I know how frustrating it can be to spend a ton of money on a computer network only to have it constantly give you problems and demand more money out of your pocket. I also understand how difficult it can be to find a reliable computer expert you can trust to give honest, straightforward advice on how to set up and maintain your network for optimum performance and minimal costs.

 

That's why we've decided to be the first and only small business computer support company to offer a 100% "Zero Hassle" Guarantee. Here's how it works:  Call us today and let us know what's not working with your computer network. It can be as small as a nagging printer error to a larger, more complex problem like a server crash.

 

We'll send one of our senior computer technicians to your office to diagnose the problem. He will be on time, guaranteed. He will diagnose the problem for FREE, and explain in PLAIN ENGLISH (not confusing computer babble) what your options are for resolving the problem. He will detail the pros and cons of each solution so you can make an intelligent decision on how you want to resolve it without feeling intimidated or in the dark about what you are agreeing to.

 

Then we'll give you a guaranteed price in writing, NOT an estimate. If you decide to let us perform the work (you are under no obligation) we'll get to work right away.

 

Plus, you'll be 100% covered by our Fix It Right The First Time Guarantee. Simply put, if you continue to have problems, or if you are just not satisfied with the way we have resolved your issue, we will come back onsite and fix it for FREE until you are 100% satisfied with the solution we've implemented. That way you won't have to worry about escalating repair costs from a technician who doesn't know what they are doing, or getting ripped off by someone stretching out the amount of time it really takes to resolve a problem so they can over charge you.

 

As you can see, we don't think it's fair for you to incur all the risk when hiring a computer technician, even us! That's why we'd like to give you 2 FREE Hours of computer support, no strings attached. This will give us a chance to earn your trust and prove ourselves BEFORE you spend a dime. You just can't lose.

 

To secure your 2 FREE hours of computer support or repair, simply give me a call on my direct line:  604-484-4218 or e-mail me on cmiles@insightIT.ca. 

 

Remember, you are under NO OBLIGATION to do or buy anything. And if you decide not to hire us for more work after the two hours, that is ok too. No guilt, No question, No problem.

 

 

Don't Take Our Word For It; Here's What Our Customers Have To Say:

 

"Aside from the overall improvement of the functioning and reliability of our equipment, I believe the greatest benefit is the peace of mind we have gained, knowing that our systems are being monitored and that Insight IT will address any issues quickly and efficiently." - Debbie Oliynyk, Office Manager, Entrust

 

"Problems on our network get addressed on a regular basis, allowing our users to work problem free. We need our systems up and running at all times, in order for us to serve our clients effectively."  - David Rossi, VP Finance, Pacific Coastal Airlines

 

 

 

Chris Miles
Insight Information Technology
cmiles@insightit.ca
604-484-4218 Direct

 

604-484-5141 Lower Mainland
604-864-0465 Abbotsford
604-357-1471 Fax

 

"Let Us Manage IT"
  www.InsightIT.ca

Posted via email from chrismiles's posterous

Web Enable Your Microsoft Applications

Imagine running ALL your Windows Applications over the Internet, from any Workstation or Browser, anywhere in the World!

 

Let's say you're working from your home, maybe on the family Mac.  And you need to access an important Windows application that you run from your PC back at the office.  All you need to do is fire-up your web browser, log-in to a secure web site and there is the Windows application you need.  Just like at your workstation back at the office, you can open, change, save and delete documents remotely, and even send print jobs to your local printer at home.

 

Or maybe you're running a new feature rich application in your office, but don't want to upgrade all your PC's.  Now older, under powered workstations can access the new application using only a web browser.

 

Another example is a Law Firm who, instead of investing in new machines with Microsoft's Vista Operating System, he chose to implement less expensive Linux software.   All his existing applications worked fine, except for one that he simply Web Enabled allowing all users to access from any desktops, either in the office or from a remote location. 

 

Web enabling any Windows, Unix or Linux application is made available through a product called Go-Global from GraphOn.    With Go-Global you can access applications from any platform, take advantage of enhanced security and eliminate Citrix and Terminal Server.  Not only is GO-Global an efficient Web-enabling and application publishing solution, it's also a cross-platform solution. So now Linux users can run Windows applications. Windows users can run UNIX and Linux programs. Mac users can run Windows applications. Windows 98 users can Windows XP programs. You get the picture, right? Mix and match for the most effective application access solution.

 

How Go-Global Works:

 

GO-Global consists of two parts: the GO-Global server software and the GO-Global client software. The GO-Global server software runs on a central server along with the application being published. Each client device runs one of the GO-Global client software modules which are available as native thin clients or as browser plug-ins.

 

You can click here to see an interactive Flash presentation of GO-Global's Web-enabling and application publishing features.

 

If you looking to connect remote users or get more from your existing PC's, contact us anytime.  We offer Computer Network Support and Repair for business customers throughout Vancouver BC, Abbotsford and the Fraser Valley. 

 

Chris Miles

Insight Information Technology

cmiles@insightit.ca  

604-484-4218 Direct

 

604-484-5141 Lower Mainland

604-864-0465 Abbotsford

604-357-1471 Fax

 

"Let Us Manage IT"

  www.InsightIT.ca

Posted via email from chrismiles's posterous

Why BC Law Firms Need Document Management Software

Law Firms located in the Vancouver Lower Mainland or Fraser Valley may find an article I found interesting. It’s called "Why Legal Firms Need Document Management Software", and I found it at the Web Site of Knowledge Tree.

KnowledgeTree is an easy to use Document Management system that allows Law Firms to secure, share, track and manage the documents and records they depend on. It integrates with Microsoft Word, Excel, PowerPoint and Outlook, and you can drag and drop documents directly from the Microsoft Windows Desktop. As a side note, Knowledge Tree is also used by members of the Law Society of Upper Canada.

Some of our Novell customers use the Document Management system that has been INCLUDED with GroupWise, while other clients that are using Outlook or have very specific requirements are looking for an affordable Document Management system that can still integrate with their Accounting and Time & Billing applications.

If you need more information on What is Document Management, click here.

And if you are adding Document Management, or looking for support for your Windows, Linux or Novel network, contact us anytime. Insight IT provides Computer Network Support and Repair for business customers throughout Vancouver BC and the Fraser Valley.

Chris Miles
Insight Information Technology
cmiles@insightit.ca
604-484-4218 Direct

604-484-5141 Lower Mainland
604-864-0465 Abbotsford
604-357-1471 Fax

"Let Us Manage IT"
www.InsightIT.ca

Get More From Your Internet Connection

Before joining Insight Information Technology, I worked a number of years with a Vancouver BC Internet Service Provider. Skyway West was the ISP I worked with, marketing a number of business class Internet Services. My time at Skyway gave me a great deal of experience understanding the Internet and Wide Area Networking.

Over the years I've talked to a number of business owners and their IT Managers, who were struggling with Voice over IP, Virtual Private Networks and other applications that take advantage of high-speed Internet connections. Poor phone call quality or dropped Terminal Server sessions were some of the problems that would often stop small businesses from taking advantage of these important business applications.

Many businesses connect to the Internet using Broadband services like ADSL and Cable, because they offer very fast Downstream speeds, at an affordable price. And although the Upstream speeds are slower, they have improved a great deal over the last few years. But most Broadband services are Half Duplex, which can be a problem for many applications.

A Lesson in Half Duplex

Let's take ADSL as an example. In BC and Alberta businesses can take advantage of either a maximum 3.0 Mbps Downstream service or (depending where you are located) 6.0 Mbps. Both of these options come with a maximum Upstream speed of 1.0 Mbps. Now most people assume they get both a 3 or 6 Mbps Downstream AND a 1 Mbps Upstream connection. WRONG! ADSL and Cable are Half Duplex, meaning that if users are surfing the web and using up (say) 2.5 Mbps, the Upstream available is only 500K at best. And this is the problem for important applications like VoIP, VPN's and Terminal Server.

For many the fix is to throw more Bandwidth at the problem, by upgrading the service or replacing their Broadband connection with more expensive services like a T1 or Fibre.

A T1 tutorial

A T1 is generally 1.5 Mbps, and unlike Broadband the speeds are Guaranteed, instead of a “best effort”. And T1's are Full Duplex, meaning you enjoy BOTH a 1.5 Downstream and a 1.5 Mbps Upstream. However compared to Broadband pricing, a T1 will be a hit to your operating budget. Depending where you are, a T1 can be anywhere from $600 to $1,000 per month. And for users that are have enjoyed a 3.0 or 6.0 Mbps service, a T1 can appear much slower.

What about Fibre?

In terms of performance, Fibre is a great solution. But, unless your business is in downtown Vancouver, a Fibre connection will be very expensive. Prices for Fibre can be anywhere from $1,000 to $3,000 per month, which is a big jump from most Broadband services.

However, if your business is on a budget, I suggest there is a better way.

2 Heads are Better Than One

Another solution is to separate regular web surfing traffic from your VoIP or inbound traffic from Remote Users. In other works, use 2 Broadband services and “Aggregate” the traffic. For example a good Managed ADSL for your VoIP traffic, and a separate Cable service for your email and Web Surfing.

• 2 Separate Internet Connections
• 2 Separate Technologies
• 2 Separate ISP's

If your VoIP or Terminal Server traffic is not competing with normal Web Surfing, the full Upstream connection is available. Add a Dual Wan Router, and you also get an automatic fail-over if one connection becomes unavailable.

So, how much?

In the Vancouver Lower Mainland and Fraser Valley, a good Managed ADSL service starts at $69 per month, and a business Shaw Cable service also starts at $69. So for under $140 per month, your business can take advantage of a Fast, Very Reliable Internet connection.

If you are adding VoIP, connecting remote users to your business process or just looking for a more reliable Internet service, contact us anytime. Insight Information Technology provides Computer Network Support and Repair for business customers throughout the Vancouver Lower Mainland and Fraser Valley. As well, we provide CIO services to our customers.

Chris Miles

604-484-4218 Direct

cmiles@insightIT.ca