VoIP for IT

Digitel Systems Inc.

604-231-0110 help desk

604-231-0100 fax

http://www.digitel.ca/

Ask us about our computer network Monitoring, Alerts and Reporting Service

Friday, August 14, 2009

Computer Network Monitoring, Alerts and Reporting and what's in it for the business owner?

So, you're a business owner somewhere in the Vancouver BC area. (Well, you can be anywhere but I'm hoping to get the words "business" and "Vancouver" in this blog in the hopes of Google picking this up.) Anyway, you have a trusted I.T. consultant (or maybe it's an employee) that looks after the support of your computer network. You like him (or her), your trust them, they're reliable and they know your network. You even invite them over for the family barbeque. They're hourly rate is a bit high, but less than your lawyer and they do a great job. So, what's the problem?

For one, they're only one person! What happens if they're not available - away on holidays, out with the flu, taking care of another client or at an industry event in Vegas? And they can't possibly know everything about everything, can they? I mean, to keep up with all the Certifications would have to be a full-time job in itself.

So here's an idea. How about a remote Monitoring, Alerts and Reporting Service, that we can call Mars for short! We can monitor your Network 24/7 - looking for issues - and alerting your I.T. guy BEFORE something becomes a serious problem. And if your IT guy isn't available, our team can jump in.

And starting for as little as $149 per month, our service includes:

24 x 7 Monitoring, Alerting and Reporting
Hardware and Software Asset Management
Security Assurance - This alone could be of real value!
Preventative Maintenance

We can monitor Workstations and Servers, using any Operating System. We can also monitor Edge Devices such as Routers and Switches, Virtual machines, IP phones, Faxes, Printers, or anything with an IP address. We can even monitor Internal and External web sites, perfect if you use hosted applications like Exchange, SharePoint or CRM.

Some Other Advantages:

Your technician can have access to our NOC, allowing them to remotely take over any of your machines, on or off your network (like your home PC or Mac).
And they can use "scripts", to automate many of the day-to-day tasks that eat up their time and your I.T. budget.

Who We Are:

For the past 25 years Digitel Systems has been supporting business telephone systems, and for the past five years we've also been working on hundred's of Local and Wide Area Networks across North America.

To learn more, or to discuss your actual technology costs and the ROI when you switch to our service, contact us anytime.

Chris Miles Follow me on Twitter

Business Development

604-231-0143 direct

Digitel Systems Inc.

604-231-0110 help desk

604-231-0100 fax

"Managing your Voice and Data Network"

Thursday, August 13, 2009

Computer Network Security Assurance for Vancouver BC business

For the past 25 years Vancouver BC based Digitel Systems has been supporting business telephone systems. But with the advent of IP telephony, we've been also working on hundred's of Local and Wide Area Networks across North America.

And now we are delivering a Monitoring, Alerts and Reporting Service that delivers Proactive managed services. We'll monitor your entire Wide Area Network 24/7 - looking for issues - and alerting you BEFORE something becomes a serious problem. All at an affordable price.

Security Assurance included:

To reduce your risk, Security Assurance is also INCLUDED with our service.

Baseline security scanning to detect security holes.
Continuous monitoring for viruses, worms, spam ware, and other malware.
Automated verification of data backup completion and identification of any failed backups.

Microsoft Baseline Security Analyzer Report:

To learn more, or to discuss your actual technology costs and the ROI when you switch to our service, contact us anytime.

Chris Miles Follow me on Twitter

Business Development

604-231-0143 direct

Digitel Systems Inc.

604-231-0110 help desk

604-231-0100 fax

"Managing your Voice and Data Network"

Tuesday, August 11, 2009

Network Monitoring tool for Vancouver IT managers

In my last few posts I'm been talking about our Remote Monitoring and Management Service, providing 24 X 7 Network Monitoring, Alerts and Reporting. However I've been hearing from a number of IT managers who already have a Monitoring tool, asking how our service is different.

For one, we can Monitor more than simply PC's and Servers on your network. Edge Devices, including routers and switches, IP phones, faxes, printers, or anything with an IP address can be Monitored. We can even Monitor internal and external web sites, perfect if you use hosted applications like Exchange, SharePoint or CRM. And as well as Monitoring, we can Alert you to any issues before they become a serious problem.

If this is of interest we’d love to come in and provide a FREE Network Assessment. We won’t interrupt anything on your system and you’ll receive a detailed analysis of your actual technology costs and the ROI when you switch to our service. We also want to be very clear that there are no expectations on our part for you to do or buy anything when you take us up on our offer.

To learn more, or to schedule a free network assessment, please contact us anytime.

Chris Miles Follow me on Twitter

Business Development

604-231-0143 direct

Digitel Systems Inc.

604-231-0110 help desk

604-231-0100 fax

"Managing your Voice and Data Network"

Thursday, August 6, 2009

Remote Monitor, Alert and Response for Vancouver IT managers

With our Remote Monitoring and Management service, you get 24/7 monitoring and alerting. We’ll know immediately when something has gone wrong and can guarantee a rapid response, delivered remotely if possible, or on site if required. Problems are often resolved before you’re even aware of them.

Chris Miles Follow me on Twitter

Business Development

604-231-0143 direct

Digitel Systems Inc.

604-231-0110 help desk

604-231-0100 fax

"Managing your Voice and Data Network"

Tuesday, August 4, 2009

Esnatech Launches SIP-based WeLINK Meet-Me Conference Server

Esnatech launches a new SIP-based meet-me conference server for SMBs, called WeLINK, which eliminates the expense of hosted conferencing services from an outside vendor (no monthly fees or fee per use). WeLINK

As an in-house audio conference solution, WeLINK supports up to 48 simultaneous SIP sessions (24 participants per conference) on a single system with unlimited conferences or ‘rooms’. The audio conferences can also be recorded for later review. If WeLINK is used in conjunction with Esnatech’s OfficeLinX unified communications platform, there are additional features such as viewing the presence status of other users, contact integration, e-mail reports and voice-to-text transcription for archiving recorded conferences (requires the Esnatech speech-to-text module).

Chris Miles Follow me on Twitter

Business Development

604-231-0143 direct

Digitel Systems Inc.

604-231-0110 help desk

604-231-0100 fax

"Managing your Voice and Data Network"