3CX Partner Meetings - East Coast and West Coast, USA - June 2010

3CX has announced a new 3CX Partner Meeting dates for June 2010.

The events will be held in a new 2 day format that permits veteran employees at 3CX partners or those who have already attended the introduction course to opt for Day 2 (3CX Advanced Training Workshop) only.

New partners or new employees of veteran partners who wish to review the basics of 3CX in preparation for the 3CX certification test are strongly advised to book a ticket that includes attendance on Day 1 (Introduction to 3CX).

3CX Partner Meeting - West Coast USA  
San Francisco, CA

Day 1: Thursday 17th June 2010   Introduction to 3CX
Day 2: Friday   18th June 2010   Advanced Training Workshop

3CX Partner Meeting - East Coast USA
Iselin, NJ

Day 1: Monday   21st June 2010   Introduction to 3CX
Day 2: Tuesday  22nd June 2010   Advanced Training Workshop

Cost: Free to 3CX Partners, and becoming a 3CX Partner is FREE as well!
http://www.3cx.com/partners/index.html 

Reservation is on a first come first served basis. Information regarding the training course, including agenda and booking instructions can be found on the 3CX blog (http://www.3cx.com/blog/events/3cx-us-training-sanfrancisco-newyork/).

These events always prove popular and sell out very quickly, the training is a great way of increasing your knowledge of 3CX, also the Introduction to 3CX provides all the information that you will need to successfully pass your certification, details of which can be found here http://www.3cxacademy.com/.

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Primus’ Managed Backup Service called Datasafe is now RapidRetrieve

Primus’ Datasafe service has been re-branded to our new RapidRetrieve and can provide our clients a full suite of backup solutions to meet all their server and Disaster Recovery needs.

 

The RapidRetrieve service includes new features such as backup window option, open file backups and is the ideal solution for client servers, whether located within one of Primus' Internet Data Centres or in your own server room.

 

To find out more about Primus’ RapidRetrieve service, visit http://www.primustel.ca/en/business/managed-services/managed-business-continuity-services/index.php.   

 

Chris can be reached at 604-630-2628 or by e-mail at cmiles@primustel.ca.    

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The advantages of a hosted PBX

I found this article by Greg Brashier of Virtual PBX in San Jose CA.  It's from May 2008, but the advantages of a Hosted PBX that he outlined are still important today.

http://www.comnews.com/features/2008_may/0508_the_advantage.aspx

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Business case for an IT collocation facility or data center

I recently came across a great business case for why any business might consider moving their important applications into an IT collocation facility or data center, instead of keeping their Servers on-site.  There are some technical issues, but the focus was on the business reasons that would be important to a CFO, CEO and Board of Directors.

http://answers.google.com/answers/threadview/id/571813.html 

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The Challenge for CEO’s and Business Owners

The Challenge:  To keep your business running, even during Power Outages or through a Complete Disaster.

A business case to move important applications into a Secure, High-Availability Internet Data Centre

Often we talk about Disasters that reek havoc on business, like fires and flooding.  But many times it can be as simple as a prolonged power outage that can cause a major distribution.  Ask any executive how the 4 day long power outage in Vancouver's downtown affected their business. 

 

Now imagine for just a minute that an important application was not available to you or any of your staff.  Maybe it’s your Exchange Server that fails, removing the ability to send and receive emails, view contacts and appointments in your calendar or important Tasks that are due.  Or maybe it’s your Accounting program with Accounts Payable and more importantly, Accounts Receivable information.  ERP, CRM, Document Management, even your telephone system are important components to running a successful business, and can make life very difficult if not available.

 

Business, to be successful, need to be available around the clock, whether it’s customers looking to purchase, suppliers needing to deliver or users needing access to information. 

 

One option is to invest, but the costs for redundant clean power, multiple Internet connections (with enough bandwidth) and a proper Secure Server room can be extremely expensive to say the least.  Another option is to relocate your important business applications into a Secure, Climate Controlled, High-Availability Internet Data Centre.  A Data Centre where the investment has already been made by another company and you simply share the space and resources, for a monthly fee. 

 

CEO’s and business owners can take advantage of a proper co-location facility, for as little as a few hundred dollars per month.  At Primus, your applications can run on a Virtual Managed Machine or a Dedicated Server that are accessible by your team remotely 24/7, but are supplied and managed by Primus.  Or your own equipment can be moved into a secure Cabinet that you have physical access to around the clock.

 

If you are considering the advantages of co-locating your applications into a proper Data Centre I’d recommend considering the following as important features.

• 24 x 7 monitoring and technical support
• Sophisticated Biometric access control systems and video camera surveillance
• Gas fire suppression system and pre-action sprinkler systems
• Advanced climate control systems with redundant, computer-grade air conditioning and humidity control systems
• Massive power distribution systems with full redundant battery, UPS backup and diesel generator protection
• Redundant fiber-based multi-homed internet backbone with redundant multi-gigabit Internet connections to multiple Tier 1 Internet providers using BPG-4 routing protocol

For information on the Primus Internet Data Centre you can click here, or you can view a video here.  And if you have questions contact me anytime at 604-630-2628 or by e-mail at cmiles@primustel.ca.   

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The employees of Primus Canada has donated $2,325.00 to the Canadian Red Cross for the Haiti Relief Efforts

The employees of Primus Canada has donated $2,325.00 to the Canadian Red Cross for the Haiti Relief Efforts.

Primus Canada will match this amount enabling us, as an organization, to donate a total of   $ 4,650.00

The funds raised, which will be matched by the Canadian government, will help provide survivors of the disaster with food, shelter, first aid, basic health care and medical supplies.

 

Double your impact!

Today, February 12, 2010  is the deadline for contributions  to be matched by the Canadian Government!

Any funds received today by the Canadian Red Cross will be eligible for this program.  

 Double your impact and donate today @ www.redcross.ca/primus  

 

 

Thank you. Your generosity is making a difference in Haiti
Thank you for supporting the Canadian Red Cross in our Haiti earthquake relief efforts. Your support has allowed us to send urgently need aid, support and most importantly hope to Haiti. Your generosity has allowed the Red Cross to: Send over 2,600 metric tonnes of relief items to Haiti Distribute 1 million litres of water to 200,000 people each day. Provide medical care to over 9,600 people so far, including urgently needed psychosocial support. Provide relief items such as blankets, kitchen tools, tarps, jerry cans and hygiene items to over 122,000 people. To see photos of your support in action, please visit the Canadian Red Cross Flickr page at A look to the future The earthquake has affected approximately 3 million people. Your support has allowed us to provide urgently needed help, and will ensure that the Canadian Red Cross is there for the people of Haiti in the challenging months and years ahead. An in-depth analysis of the long-term needs of Haiti is currently being conducted by the Red Cross to determine how to rebuild the nation and make it stronger, healthier and more resilient.

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 This electronic message contains information from Primus Telecommunications Canada Inc. ("PRIMUS") , which may be legally privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Any views, opinions or advice expressed in this electronic message are not necessarily the views, opinions or advice of PRIMUS. It is the responsibility of the recipient to ensure that any attachments are virus free and PRIMUS bears no responsibility for any loss or damage arising in any way from the use thereof.The term "PRIMUS" includes its affiliates.

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This message (and any associated files) is intended only for the
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SaaS (Software as a Service) - What about a "Server" as a Service?

Business owners are starting to open up to the concept of using Software as a Service.  You pay a monthly fee (often based on the number of users) for a hosted application that resides out in the cloud, and you don’t have to worry about sourcing hardware, software licenses or on-going support.  Some popular examples are hosted Exchange and SharePoint.

 

The problem for many business owners is where their data resides and how much control they have.  And if their data is stored south of the border, does the difference in U.S. privacy rules become an issue? 

Another option is a Server as a Service.  Check out our Virtual Managed Machine, a service that gives one or more of your applications a 100 Mbps mulit-homed connection to the Internet. You pay a monthly fee, based on the CPU, RAM, Storage and GB traffic you require.  And you can easily upgrade and add more resources as you  require.  Unlike a server that you’d purchase, you only pay a monthly fee for the resources you need, instead of a capital expense based on your needs 3 or 5 years from now.  Your data and applications reside on a Primus managed Virtual Server that resides in one of our 7 data centres, and you have (as part of the service) a 100 Mbps multi-homed connection to the Internet. 

To find out more about Primus’ Virtual Managed Machine, visit http://www.primustel.ca/en/business/hosting/virtual-managed-machine/index.php.  There is also another link to a video on how it works.

 

Chris can be reached at 604-630-2628 or by e-mail at cmiles@primustel.ca.    

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What is SharePoint?

In my last blog I mentioned a web-enabled application called Alfresco, which some refer to as an open-source alternative to Microsoft’s SharePoint.  For those who are not familiar with SharePoint, here is a copy & paste from the official SharePoint web site.

 

“Microsoft Office SharePoint Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information-sharing across boundaries for better business insight. Additionally, this collaboration and content management server provides IT professionals and developers with the platform and tools they need for server administration, application extensibility, and interoperability.”

 

Or, check out this short video on the advantage of an application such as SharePoint.

 

 

Chris Miles is an Account Executive (or Sales Guy) for Primus Business Services, in beautiful Vancouver BC.  I have a background in both Voice and Data, so when evaluating a customers needs I like to look at the whole picture.  A customer’s Telephone and Computer Network, their Internet Connectivity, Applications, Backup and Disaster Recovery.  I partner with a number of Value-Added Resellers, giving small and medium sized business customers ideas and options and to use technology to increase sales and lower costs.

 

To find out more about Primus’ suite of business services, visit http://www.primustel.ca/en/business/index.php.

 

Chris can be reached at 604-630-2628 or by e-mail at cmiles@primustel.ca.    

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Web-enabled apps

Before the holidays I met with Arnold Leung of Appnovation Technologies.  Appnovation is a Vancouver based interactive agency specializing in developing web sites and software applications using the Drupal, Alfresco and iPhone platforms.  Both Drupal and Alfresco are what I like to call “web-enabled” applications, as you only require a web browser to access. 

I like to talk about web-enabled apps, as they provide the user access to important information from anywhere, at anytime and from any computer with an Internet connection.  No matter if you’re using a Mac, PC or a Linux workstation, if you are at home, in the office or out on the road, you can access your business process.  And applications like Drupal and Alfresco drive the need for more bandwidth, which makes a Primus sales guy like me happy, as our Virtual Managed Machine service is a perfect fit for high-availability applications.  You get a 100 Mbps multi-homed connection to the Internet, and we can provide a dedicated LAN extension to any of your locations, with an ADSL, SDSL, T1 or Fibre service. 

Want to see how our Virtual Managed Machine service works, check out this link.

 

We can also offer a Dedicated Server service or you can place your own Server in one of our 7 Data Centers across Canada.

 

 

Chris Miles is an Account Executive (or Sales Guy) for Primus Business Services, in beautiful Vancouver BC.  I have a background in both Voice and Data, so when evaluating a customers needs I like to look at the whole picture.  A customer’s Telephone and Computer Network, their Internet Connectivity, Applications, Backup and Disaster Recovery.  I partner with a number of Value-Added Resellers, giving small and medium sized business customers ideas and options and to use technology to increase sales and lower costs.

 

To find out more about Primus’ suite of business services, visit http://www.primustel.ca/en/business/index.php.

Chris can be reached at 604-630-2628 or by e-mail at cmiles@primustel.ca.    

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Day 2 – Back at work after the holidays

Like most people I was in the office yesterday, but mostly catching up, getting settled back in and preparing for the New Year.  But now its day 2 and the real work starts, which means I’ll be looking for new opportunities.  Yup, it’s time for cold calling.

 

Here at Primus Business Services we have two great products that I’ll be focusing my efforts on. 

1. Virtual Managed Machine
2. Hosted PBX

Both products are perfect for any company that is trying to connect remote employees to the business process.  So if you are an IT manager of a company with branch offices, you should be expecting my call sometime over the following days, weeks and months.

 

Talk to you soon.

 

 

Chris Miles is an Account Executive (or Sales Guy) for Primus Business Services, in beautiful Vancouver BC.  I have a background in both Voice and Data, so when evaluating a customers needs I like to look at the whole picture.  A customer’s Telephone and Computer Network, their Internet Connectivity, Applications, Backup and Disaster Recovery.  I partner with a number of Value-Added Resellers, giving small and medium sized business customers ideas and options and to use technology to increase sales and lower costs.

 

To find out more about Primus’ suite of business services, visit http://www.primustel.ca/en/business/index.php.

 

Chris can be reached at 604-630-2628 or by e-mail at cmiles@primustel.ca.    

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Another fat sales guy that’s going to loose weight, damn it!

I’ve wanted to loose weight for some time now, especially around the middle portions of my body.  I’ve been a pretty skinny guy for most of my life, but my wife is a great cook and I tend to love my Friday night martinis.  Therefore I look to be about 7 months pregnant, and huff and puff quite a bit when climbing a stairs.  So here is my pledge, that I’m starting now, not tomorrow, and that I announce to all, so others can help to keep me on track.

 

“I will be a size 34 waist pant by summer!”

 

My plan;

• Cut out bread – no morning toast with jam or “hot buns” at dinner.
• Walk up the 5 floors to my office, at least once per day.  I’ve been doing this for about a week now and generally walk up to the 5^th floor at least twice per day.  Plus I hate going to a gym.
• Eat slower and eat less
• Cut out mid-day snacking.  I tend to graze during the day, often reaching into a bag of cookies.  To be honest I stopped this about a month ago, and replaced the cookies with carrots.
• Friday night Salsa lessons with my wife Rianna.  I’ve been doing this for about 3 months now.
• NO booze on Saturdays!  This is a tough one, not that I’m a big drinker but as I said earlier I love my martinis and also love my wine.  I choose Saturday because Rianna and I generally go out on a date after our Salsa lessons on Friday.  Plus I thought stopping just on Saturdays will be easier than stopping altogether.  I mean, one’s got to have some fun.

So there it is my plan to loose weight and go back to a stealth size 34 waist pant.  Wish me luck and please, no bags of cookies on my desk.

 

Happy Holidays,

 

 

Chris Miles is an Account Executive (or Sales Guy) for Primus Business Services, in beautiful Vancouver BC.  I have a background in both Voice and Data, so when evaluating a customers needs I like to look at the whole picture.  A customer’s Telephone and Computer Network, their Internet Connectivity, Applications, Backup and Disaster Recovery.  I partner with a number of Value-Added Resellers, giving small and medium sized business customers ideas and options and to use technology to increase sales and lower costs.

 

To find out more about Primus’ suite of business services, visit http://www.primustel.ca/en/business/index.php.

 

Chris can be reached at 604-630-2628 or by e-mail at cmiles@primustel.ca.    

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Another power outage in downtown Vancouver

I noticed there was tweet the other day of another power outage in downtown Vancouver.  Now just a heads up here, I’m a sales guy marketing high availability Servers, so a power outage is just another opportunity to ask potential customers… “What do you do when your Servers are not available?  How do access your Email, CRM, Account program, telephone system, etc.?”  You get the picture. 

 

If your answer is “we’re hooped”, then I propose that you consider moving all or maybe just some of your apps into a secure co-location facility.  Now you could consider moving your own equipment into a Server Park, and if this works for you then I’m hoping you’ll give me a call.  But another option is to install your important applications onto a Primus Virtual Managed Machine. 

 

I’ll stop my sales pitch now, but check out this video, to get a sense of how the service works. 

And if you are on holidays at this time of year, think of me at my desk, taking self-directed training on Primus’ suite of voice and data services. 

 

Happy Holidays,

 

Chris Miles

Primus Business Services

Account Executive

Tel:  604.630.2628   |    Toll Free:  877.752.6385    |   Fax: 877-329.4958

Email:  cmiles@primustel.ca

www.primus.ca  

333 Seymour St, Suite 540, Vancouver BC, V6B 5A6

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Practicing how to demo a phone system, that we deliver as a service

I spending the day practicing how to demo our Hosted PBX service, a hosted IP business telephone system that Primus delivers as a service.

Chris Miles

Primus Business Services

Account Executive

 

Tel:  604.630.2628  |   Toll Free: 877.752.6385  |  Fax: 877.329.4958

Email: cmiles@primustel.ca

www.primustel.ca

 

For a virtual tour of our Data Centres:  www.primustel.ca/IDCVideo

 

333 Seymour St., Suite 540, Vancouver, B.C. V6B 5A6

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  This electronic message contains information from Primus Telecommunications Canada Inc. ("PRIMUS") , which may be legally privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Any views, opinions or advice expressed in this electronic message are not necessarily the views, opinions or advice of PRIMUS. It is the responsibility of the recipient to ensure that any attachments are virus free and PRIMUS bears no responsibility for any loss or damage arising in any way from the use thereof.The term "PRIMUS" includes its affiliates.

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Computer Network "Server as a Service"

Walk into the back room of any small or medium sized business and you’ll likely find a small, multi-purpose room that often also serves as the Server Room.  This room is generally also called the photocopier room, lunch room or even the Janitor’s closest.  I think you get the picture. 

Generally these rooms have very poor or NO security, they’re accessible by everyone and power is atrocious. In many cases the Server or Servers are in the same area as the photocopier, telephone system and demarcation point.  Therefore heat is also an issue, so your equipment will be more prone to failure. 

Any business that has branch offices or have users working outside the office, Internet access is also an issue.  Broadband services like ADSL and Cable may not be enough bandwidth, and upgrading to a T1 or Fibre may be too expensive.  And then there is power.  Any business person in Vancouver’s downtown core can tell you what it is like to be without power for close to a week.  NO phone, email, Internet or access to important applications.

 

Now compare this to a Server that instead of being down the hall is out “in the cloud”.  A Server in a secure facility specifically designed for multiple servers, with quadruple power back up and a 100 Mbps connection to the Internet.  And a Server you do not purchase, but instead only pay for the CPU, memory and storage you need.  A Server that can easily be upgraded “on the fly”, without disrupting important applications.  A Server has a Service.

 

For information on Primus’ answer to a high availability Server, click here for information on our Virtual Managed Machine.  Or check out this video on how Primus’ Virtual Managed Machine works.

 

Chris Miles

Primus Business Services

Account Executive

 

Tel:  604.630.2628   |    Toll Free:  877.752.6385    |   Fax: 877-329.4958

Email:  cmiles@primustel.ca

www.primustel.ca

 

333 Seymour St, Suite 540, Vancouver BC, V6B 5A6

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Virtualize your business

A few weeks ago, before I started with Primus, I met with Ed Lee at ECL Computing.  ECL Computing is a local Vancouver Systems Integrator, and Ed explained why he recommends to all of his customers that they virtualize their business.  And I mean virtualize everything about their business, so that his customers are available for their employees, suppliers and customers anywhere, anytime, no matter what hiccup or disaster may occur.

 

Let’s take, for example, what happened a year or so ago in Vancouver, when there was a power outage that effected many buildings in the downtown core.  Imagine that your business has NO power for about 4 days.  Think of your phone lines, email, customer invoices, accounts receivable, inventory and sales records.  How will customers contact you?   Now I’m sure that many reading this have their Servers and Phone Systems connected to backup power, but unless you’ve made a huge investment, you’ll generally have only enough power for an hour at best.  For many, you will only have enough power to safely power down your equipment.

 

The above real life scenario would occur only if all of your equipment is located in your office.  Now consider if your Phone System, Servers, Email and important applications where located outside your own facility.  Hosted in a secure facility that has multiple levels of power, that is not affected by the city’s grid.  You’d simply head home or to the nearest web café, fire-up any web browser and simple log into your system. 

Now I understand for most IT technicians, the fact that your Servers are not down the hall is a little un-nerving.  But there is a business case for locating your equipment in a secure co-location facility that includes features that would be far too expensive for most small and medium sized businesses to install in their own Server room. 

Now here comes the sales pitch;

 

Or you can install your important applications on a Primus Managed Server.  With a 100 Mbps connection Internet connection, you have more than enough bandwidth for all your users, whether they’re at their desk, on the road or working from a branch or home office.

 

For a tour of Primus’ co-location facility, click here to view the video.

 

Chris Miles

Primus Business Services

Account Executive

 

Tel:  604.630.2628   |    Toll Free:  877.752.6385    |   Fax: 877-329.4958

Email:     cmiles@primustel.ca

http://www.primustel.ca/en/business/index.php

 

333 Seymour St, Suite 540, Vancouver BC, V6B 5A6

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Started this week at Primus Business Services

I started my new career this week at Primus Canada, marketing their Voice, Access, Hosting, IP connectivity, Disaster Recovery and Business Continuity solutions.   This will be an adjustment, as the last 9 years (with one 6-month exception) I’ve been working from my home office.  But I love working downtown Vancouver, and my commute to Primus’ office is a quick ride on the West Coast Express from my home in Maple Ridge.

For those not familiar with Vancouver’s Lower Mainland, Maple Ridge is wayyyyyyyy out in the “burbs”.  Think horses, country music, Ford F150’s, beer and mullets.  I’m exaggerating, and in reality being “out there a bit” means we can afford a larger home on a big lot, with a pool in the backyard.  Maple Ridge also has a number of beautiful (and flat) trails over a series of dykes, with mountain views that I can often be found discovering on my mountain bike. 

I like to tell people that what I lack in good looks I make up for in experience.  With a varied sales background marketing Voice, Data and Internet services, Primus has a suite of products that fits with my desire to deliver a complete solution to a business customer.  But instead of long-winded ramblings of how wonderful we are, I’m hoping to blog about products and services that are available to Vancouver based organizations.  And to introduce readers to products and services that help to keep businesses up and running anywhere, at anytime.

Stay tuned for more.

Chris Miles
Primus Business Services
Account Executive

Tel:  604.630.2628   |    Toll Free:  877.752.6385    |   Fax: 877-329.4958
Email:     cmiles@primustel.ca
http://www.primus.ca/

For a virtual tour of our Data Centres: www.primustel.ca/IDCVideo

333 Seymour St, Suite 540, Vancouver BC, V6B 5A6

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New Mitel phones make life easy for admin

The new 5320 and 5360 IP Phones from Mitel make administration easier through remote programming instead of having to manually attach paper labels to each phone. This reduces set-up time and ongoing operational costs, allowing your IT/telecom team to focus on other business priorities.

The digital display on each phone is automatically updated, ensuring that your users always have instant access to colleagues, IP-based applications and services.

Give your users easy access to the information, applications, and features they need without struggling with paper labels ... Call us anytime to learn more.

Chris Miles Follow me on Twitter

Business Development

604-231-0143 direct

cmiles@digitel.ca

Digitel Systems Inc.

604-231-0110 help desk

604-231-0100 fax

http://www.digitel.ca/

Ask us about our computer network Monitoring, Alerts and Reporting Service

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Computer Network Monitoring, Alerts and Reporting and what's in it for the business owner?

So, you're a business owner somewhere in the Vancouver BC area.  (Well, you can be anywhere but I'm hoping to get the words "business" and "Vancouver" in this blog in the hopes of Google picking this up.)  Anyway, you have a trusted I.T. consultant (or maybe it's an employee) that looks after the support of your computer network.  You like him (or her), your trust them, they're reliable and they know your network.  You even invite them over for the family barbeque.  They're hourly rate is a bit high, but less than your lawyer and they do a great job.  So, what's the problem?

For one, they're only one person!  What happens if they're not available - away on holidays, out with the flu, taking care of another client or at an industry event in Vegas?  And they can't possibly know everything about everything, can they?  I mean, to keep up with all the Certifications would have to be a full-time job in itself.

So here's an idea.  How about a remote Monitoring, Alerts and Reporting Service, that we can call Mars for short!  We can monitor your Network 24/7 - looking for issues - and alerting your I.T. guy BEFORE something becomes a serious problem.  And if your IT guy isn't available, our team can jump in.

And starting for as little as $149 per month, our service includes:

• 24 x 7 Monitoring, Alerting and Reporting
• Hardware and Software Asset Management
• Security Assurance - This alone could be of real value!
• Preventative Maintenance

We can monitor Workstations and Servers, using any Operating System.  We can also monitor Edge Devices such as Routers and Switches, Virtual machines, IP phones, Faxes, Printers, or anything with an IP address.  We can even monitor Internal and External web sites, perfect if you use hosted applications like Exchange, SharePoint or CRM. 

Some Other Advantages:

• Your technician can have access to our NOC, allowing them to remotely take over any of your machines, on or off your network (like your home PC or Mac).
• And they can use "scripts", to automate many of the day-to-day tasks that eat up their time and your I.T. budget. 

Who We Are:

 

For the past 25 years Digitel Systems has been supporting business telephone systems, and for the past five years we've also been working on hundred's of Local and Wide Area Networks across North America.

 

To learn more, or to discuss your actual technology costs and the ROI when you switch to our service, contact us anytime.

 

Chris Miles                               Follow me on Twitter     

Business Development

604-231-0143 direct

cmiles@digitel.ca

Digitel Systems Inc.  

604-231-0110 help desk

604-231-0100 fax

www.digitel.ca

"Managing your Voice and Data Network"

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Computer Network Security Assurance for Vancouver BC business

For the past 25 years Vancouver BC based Digitel Systems has been supporting business telephone systems.  But with the advent of IP telephony, we've been also working on hundred's of Local and Wide Area Networks across North America.

And now we are delivering a Monitoring, Alerts and Reporting Service that delivers Proactive managed services.   We'll monitor your entire Wide Area Network 24/7 - looking for issues - and alerting you BEFORE something becomes a serious problem.  All at an affordable price.

Security Assurance included:

To reduce your risk, Security Assurance is also INCLUDED with our service.

• Baseline security scanning to detect security holes.
• Continuous monitoring for viruses, worms, spam ware, and other malware.
• Automated verification of data backup completion and identification of any failed backups.

Microsoft Baseline Security Analyzer Report:

To learn more, or to discuss your actual technology costs and the ROI when you switch to our service, contact us anytime.

Chris Miles                               Follow me on Twitter     

Business Development

604-231-0143 direct

cmiles@digitel.ca

Digitel Systems Inc.  

604-231-0110 help desk

604-231-0100 fax

www.digitel.ca

"Managing your Voice and Data Network"

Posted via email from chrismiles's posterous

Network Monitoring tool for Vancouver IT managers

In my last few posts I'm been talking about our Remote Monitoring and Management Service, providing 24 X 7 Network Monitoring, Alerts and Reporting.  However I've been hearing from a number of IT managers who already have a Monitoring tool, asking how our service is different.

For one, we can Monitor more than simply PC's and Servers on your network.  Edge Devices, including routers and switches, IP phones, faxes, printers, or anything with an IP address can be Monitored.  We can even Monitor internal and external web sites, perfect if you use hosted applications like Exchange, SharePoint or CRM.  And as well as Monitoring, we can Alert you to any issues before they become a serious problem.

If this is of interest we’d love to come in and provide a FREE Network Assessment.  We won’t interrupt anything on your system and you’ll receive a detailed analysis of your actual technology costs and the ROI when you switch to our service.  We also want to be very clear that there are no expectations on our part for you to do or buy anything when you take us up on our offer. 

 

To learn more, or to schedule a free network assessment, please contact us anytime.

Chris Miles                               Follow me on Twitter     

Business Development

604-231-0143 direct

cmiles@digitel.ca

Digitel Systems Inc.  

604-231-0110 help desk

604-231-0100 fax

www.digitel.ca

"Managing your Voice and Data Network"

Posted via email from chrismiles's posterous