New Mitel phones make life easy for admin

The new 5320 and 5360 IP Phones from Mitel make administration easier through remote programming instead of having to manually attach paper labels to each phone. This reduces set-up time and ongoing operational costs, allowing your IT/telecom team to focus on other business priorities.

The digital display on each phone is automatically updated, ensuring that your users always have instant access to colleagues, IP-based applications and services.

Give your users easy access to the information, applications, and features they need without struggling with paper labels ... Call us anytime to learn more.

Chris Miles Follow me on Twitter

Business Development

604-231-0143 direct

cmiles@digitel.ca

Digitel Systems Inc.

604-231-0110 help desk

604-231-0100 fax

http://www.digitel.ca/

Ask us about our computer network Monitoring, Alerts and Reporting Service

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Network Monitoring and Alerts for Vancouver area business

On average, small and medium sized companies in Vancouver lose thousands of dollars a year to network downtime—in the incremental minutes and hours of lost productivity and lost opportunities as you wait for problems to be resolved. Furthermore, on average, 70% of IT management budgets are spent on systems maintenance, leaving only 30% to invest in new technologies.

Imagine if you had IT support that significantly reduced your downtime by identifying and solving issues before they became problems—and that took minutes instead of hours to resolve the remaining issues that could not be anticipated.

Imagine if you could shift funding from administrative tasks to more strategic infrastructure investments that would keep your network more secure and save you money.

Digitel Systems can achieve all this and more, by optimizing your system with our new Network Partner Program:

• Remote support for rapid problem resolution
• Detailed site inventories
• 24 x 7 x 365 proactive network and security monitoring
• Scheduled maintenance
• Helping you achieve regulation compliance

To learn more, or to schedule a free network assessment, please contact us.

Chris Miles Follow me on Twitter

604-231-0143

cmiles@digitel.ca

Contact us for Your Complimentary Network Assessment:

• A detailed analysis of your actual technology costs and the ROI when you switch to [Program Name].
• Ilustrations of the potential cost reductions that can be achieved through preventative maintenance.

Digitel Network Assessments are standardized using our Network Partner approach to managing networks.

On average, our customers are able to lower IT management costs by 30%!

The assessment takes only a few hours and does not interrupt anything on your system. When complete, you receive a detailed report indicating the current effectiveness of your network configuration and areas of opportunity for enhanced efficiency with managed services.

Who are we?

Digitel Systems is a Vancouver based Interconnect that for the past 25 years have been supporting business telephone systems. And with the advent of IP telephony, for the past 5 years have been working on hundred's of Local and Wide Area Networks across North America.

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24/7 Computer Network Monitoring for Vancouver area business

Digitel Systems is a Vancouver based Interconnect that for the past 25 years have been supporting business telephone systems. And with the advent of IP telephony, for the past 5 years have been working on hundred's of Local and Wide Area Networks across North America.  To deliver additional services to our customer base, Digitel has partnered with Level Platforms.

 

Level Platforms is a Canadian company and a world leader in remote monitoring and management software.  Their Managed Workplace® will help us deliver managed services to our small and midsize business customers.

 

Busy IT Managers will see an advantage to this service if there is a need to add another technician to their staff, but don't have the budget.  Or if they want to get away from the important day-to-day tasks that eat up their time, and move to high-value Projects that can benefit their organization's bottom line.

 

Business owners will also see a benefit, especially those who have a trusted outsourced IT consultant.  Although many smaller computer support firms do well fixing problems as they arise, some busy technicians are not always available when they are needed the most. We believe that by adding a more “Proactive” computer network support service, we can LOWER a firm's overall IT costs.

 

If you have questions about your Voice or Data network, contact us anytime.

 

Chris Miles                               Follow me on Twitter     

Business Development

604-231-0143 direct

cmiles@digitel.ca

 

Digitel Systems Inc.  

604-231-0110 help desk

604-231-0100 fax

www.digitel.ca

"Managing your Voice and Data Network"

 

 

Posted via email from chrismiles's posterous

Why BC Law Firms Need Document Management Software

Law Firms located in the Vancouver Lower Mainland or Fraser Valley may find an article I found interesting. It’s called "Why Legal Firms Need Document Management Software", and I found it at the Web Site of Knowledge Tree.

KnowledgeTree is an easy to use Document Management system that allows Law Firms to secure, share, track and manage the documents and records they depend on. It integrates with Microsoft Word, Excel, PowerPoint and Outlook, and you can drag and drop documents directly from the Microsoft Windows Desktop. As a side note, Knowledge Tree is also used by members of the Law Society of Upper Canada.

Some of our Novell customers use the Document Management system that has been INCLUDED with GroupWise, while other clients that are using Outlook or have very specific requirements are looking for an affordable Document Management system that can still integrate with their Accounting and Time & Billing applications.

If you need more information on What is Document Management, click here.

And if you are adding Document Management, or looking for support for your Windows, Linux or Novel network, contact us anytime. Insight IT provides Computer Network Support and Repair for business customers throughout Vancouver BC and the Fraser Valley.

Chris Miles
Insight Information Technology
cmiles@insightit.ca
604-484-4218 Direct

604-484-5141 Lower Mainland
604-864-0465 Abbotsford
604-357-1471 Fax

"Let Us Manage IT"
www.InsightIT.ca

Insight IT partners with Zenith Infotech

Typically businesses that outsource their IT support generally have a "Break and Fix" relationship with a Systems Integrator. In other words, when there is a problem with your Computer Network, you place a call to your IT guy; they come in and fix the problem, then send you an invoice. This form of support is very Reactive, and the time it takes between your call for support and getting the problem fixed can be very unproductive. As well, the more problems on your network, the more your Computer Support person earns.

Although Insight IT has a number of "Break/Fix" customers, we are moving many to a more Proactive support model. The model is often called "Managed Services", or "Fixed-Fee" IT support. Business customers pay a fixed monthly rate, for which Systems Integrators (like us) support your Computer Network. Now if there is a problem it's on our dime, not yours! Therefore we invest in tools to help us deliver support faster and less expensively. It is in our best interest to ensure that support issues are reduced considerably.

To help us deliver our Fixed-Fee support, Insight partnered with Zenith Infotech. Zenith is an international company serving IT Service Providers worldwide. Zenith engineers remotely and securely monitor, maintain and manage desktops, servers, network devices and applications at end-customers' locations over the Internet.

A huge advantage is now problems are often found and fixed quickly, often in minutes. As well, Software Updates, Virus and Spyware Protection and Patch Management is managed 24/7 by trained professionals instead of your non-technical employees.

For more information about Insight's Fixed-Fee service, here is a link to our "5 to 50" Computer Network Support Service.

Insight Information Technology (or Insight IT for short) supports Windows, Linux and Novell networks, throughout the Vancouver BC Lower Mainland, Abbotsford and the Fraser Valley.

Contact us anytime, and if you are a new customer to us and have 5 to 50 computers, we’d like offer you 2 FREE hours of computer support with no strings attached, no small print, and absolutely zero obligations to do or buy anything!

Integrate your Novell GroupWise

Attention all GroupWise users:

I wanted to share information on how you can easily integrate a number of different applications with Novell's GroupWise. Applications include;

• Microsoft SharePoint
• SugarCRM
• Microsoft CRM
• Microsoft Dynamics
• Oracle Database
• Salesforce
• SageCRM
• GoldMine
• info@hand CRM
• Bluefin

Even Facebook!

Here is a link to more information.

Insight IT is a Novell Gold Partner, and supports Novell, Linux and Microsoft networks throughout the Vancouver Lower Mainland and Fraser Valley.

Contact us anytime.

Chris Miles
604-484-4218 Direct
cmiles@insighIT.ca

604-484-5141 Lower Mainland
604-864-0465 Abbotsford

www.insightIT.ca

Richmond BC Accounting Firm uses Insight IT for Computer Support

Entrust Chartered Accountants offer accounting, tax and business consulting services to private businesses, with the kind of personalized attention that is usually reserved for only the biggest clients. Entrust is interested in doing more than balancing your books and preparing your returns—they want to help you grow. They offer a range of value-added services to private businesses: personalized accounting advice, innovative tax solutions, and business consulting services.

Entrust was the first customer to take advantage of our "5 to 50" Computer Network Support Program. With this plan Entrust pays a fixed monthly fee that they can easily budget for, just like rent. Insight’s “5 to 50” Computer Network Support service includes a number of services to ensure a healthy network.

• 24/7 Network Monitoring

• Unlimited Help Desk

• Unlimited CIO services

• Regular scheduled on-site visits

"Insight IT's regular service allows for planned management of our IT requirements and upgrades. Insight's ability to manage our server from offsite means they can often address a problem quickly without having to make a service call to our location."

Doug Wooton, CA - Partner www.entrustcas.com

For more information contact me anytime.

Chris Miles

604-484-4218

cmiles@insightIT.ca

www.insightIT.ca

Insight Information Technology