"Managing your Voice and Data Network"
Thursday, July 9, 2009
Reasons Why Google Chrome OS Is (and Isn't) a Big Deal
Tuesday, July 7, 2009
New backup and data recovery system for business
"Managing your Voice and Data Network"
Friday, July 3, 2009
Affordable IT Support for Vancouver Area Business
Digitel Systems Inc. is a Vancouver BC based telephone equipment supplier and for the past 25 years we've been installing and supporting business telephone systems, including Toshiba and Mitel. With the advent of IP Telephony, the Voice and Data network are becoming one, and we see an opportunity to deliver I.T. services and be one point of contact for our customers.
We know that you rely on your I.T. assets to operate your business, but maintaining and managing these investments can be costly, complicated and time-consuming — distracting you from your core business activities and using up resources.
With this in mind Digitel is now offering a Remote Monitoring and Management (RMM) service that will result in an overall lower cost of owning and supporting I.T., more predictable costs, and will help you avoid the large, unplanned expenses that are typically associated with unscheduled downtime.
Remote Monitor, Alert and Response
With 24/7 monitoring and alerting, we’ll know immediately when something has gone wrong and can guarantee a rapid response, delivered remotely if possible, or on site if required. Problems are often resolved before you’re even aware of them.
Asset Management
Our RMM services make it possible to deliver detailed, up-to-date hardware and software inventories to protect assets for insurance purposes or regulatory compliance.
We’ll track warranty expirations to ensure you never pay for maintenance twice.
We’ll also automatically detect new software installations and discover the presence of unauthorized and illegal software, such as peer-to-peer file-sharing applications that rob you of bandwidth.
Preventive Maintenance
With detailed, accurate information about your IT assets, we minimize costly disruptions to your daily operations by proactively resolving problems before they become critical. We’ll also be able to quickly identify where maintenance activities can optimize performance and lower costs.
Our software-based RMM solution automatically performs secure, comprehensive scans of your IT environment to gather up-to-date information about the health and performance of your assets.
This information allows us to be alerted about problems as they are evolving, deliver rapid remote remediation when issues arise, and perform maintenance tasks with unparalleled efficiency — all of which save you money.
We can proactively monitor and manage anything with an IP address, including:
• Desktops
• Laptops
• Servers
• Managed switches
• Routers
• Firewalls
• Gateways
• VoIP switches and phones
• Printers
• Faxes
• Scanners
• Off-the-shelf and custom applications
• Specialized equipment
• Environmental control devices
• Internal and external web sites
• Virtual machines
"Managing your Voice and Data Network"
Friday, May 15, 2009
Server Recovered in only 40 Minutes
Insight Information Technology (or Insight IT for short) recently introduced a Backup and Disaster Recovery Service, specifically designed for business customers in the Vancouver Lower Mainland and Fraser Valley. Instead of simply Backing up data, we "mirror" the Operating System, Applications and Data. The advantage is we can restore a Server very quickly, often times (depending on the amount of data) within minutes! In fact during a regular scheduled test of the service with a customer in Richmond BC, our technician restored a production SQL server within 40 minutes.
Most businesses already have a Data Backup system in place, however many firms find out too late just how long it takes to restore a Computer Network once a Server is suddenly unavailable. Companies that have implemented ONLY a backup of data need to understand the amount of time it takes to replace a Server.
- Purchase the Hardware
- Install the Operations System
- Install the Applications
- Upload the Backed up data
- Reconfigure the Server
This can often take several days. Now compare that to 40 minutes!
For an explanation on our Backup and Disaster Recovery Service, how it works and the cost, click here.
You can also contact me directly. I can answer your questions and go over all the options available to you, to ensure your Business Continuity Plan is in place.
Chris Miles
Insight Information Technology
604-484-4218 Direct
604-484-5141 Lower Mainland
604-864-0465 Abbotsford
604-357-1471 Fax
"Let Us Manage IT"
Thursday, May 7, 2009
Legal Precedent creation software
- fewer errors as all data resides in one system and is validated when input or modified
- staff are restricted to lists of values in many cases, eliminating the typos etc that come with entering data as free-form text
- huge savings in time and staff costs as data can be entered once, extracted many times
- easy to use, intuitive system requires little training - most paralegals are up and running within a day
- ability to sort and filter file data in tabular format
- statistical reports
- bring-forward tasks and diary for all staff
- generation of custom reports to clients in Word or Excel
- email creation and logging, with comments
- ability to print formatted file labels, envelopes, pdf documents
- data is used by the firm to provide reports to their clients on the Web
- ability to search and replace data in all precedents at once
- ability to "clone" similar precedents, eliminating the need to create documents from scratch
- ability to create document packages containing multiple precedents
- auto lookup of postal code info, based on street address and city, via web service
Insight Information Technology
cmiles@insightit.ca
604-484-4218 Direct
604-484-5141 Lower Mainland
604-864-0465 Abbotsford
604-357-1471 Fax
"Let Us Manage IT"
www.InsightIT.ca
Monday, April 6, 2009
New Canadian Tax Break on Computer Hardware
Budget 2009 proposes a temporary 100-per-cent CCA rate for computer hardware and systems software acquired after January 27, 2009 and before February 1, 2011. In addition, the rule that restricts CCA deductions to one-half of the CCA write-off otherwise available in the first year will not apply to these computers.
This temporary measure will allow taxpayers to fully expense their investment in computers in one year. The measure will provide stimulus by assisting businesses to increase or accelerate investment in computers. It will also contribute to boosting Canada's productivity through the faster adoption of newer technology. Businesses in all sectors of the economy, including the service sector, will benefit from this incentive.
It is estimated that this measure will cost $340 million in 2009-10 and $355 million in 2010-11.
Click here for more information.
Chris Miles
cmiles@insightit.ca
604-484-4218 Direct
Follow me on Twitter
Insight Information Technology
604-484-5141 Lower Mainland
604-864-0465 Abbotsford
604-357-1471 Fax
Let Us Manage IT
www.InsightIT.ca
Thursday, April 2, 2009
Free Software for your Windows Small Business Server
I'm sure you noticed I used the term Free in the title of this piece, although I really wanted to say "Open Source Software for your Windows Small Business Server". My fear was most readers may not know the term Open Source, plus I felt safe knowing that all the Software I will be featuring all include a Free version.
So with that out of the way, the software that I will be writing about include Customer Relationship Management (CRM), Document Management, Data Backup, Instant Messaging and even Voice over IP. And all of the software featured all include a number of similarities.
- All have a FREE version, giving business owners an opportunity to introduce the application into their business process before investing in the software.
- All integrate into popular Microsoft applications, like Outlook, Word, Quickbooks, etc. Some can even integrate with your telephone system.
- All can run on a Windows or Linux Server. This is an important point. Many businesses today are running Small Business Server 2003, which only allows 1 Server on your network. If you have a robust Server, the software we will be featuring can be added to your existing machine. But if your Server is running all the bundled applications that come with Small Business Server (File, Print, Exchange and SharePoint Services), adding another application may NOT be the best course of action. And since adding a second Windows Server is not an option, adding a Linux Server is a viable option.
For Information or Support of Windows Small Business Server, contact us anytime. We offer Computer Network Support and Repair for business customers throughout Vancouver BC, Abbotsford and the Fraser Valley.
Chris Miles
Insight Information Technology
cmiles@insightit.ca
604-484-4218 Direct
604-484-5141 Lower Mainland
604-864-0465 Abbotsford
604-357-1471 Fax
"Let Us Manage IT"
www.InsightIT.ca
