3CX Partner Meetings - East Coast and West Coast, USA - June 2010

3CX has announced a new 3CX Partner Meeting dates for June 2010.

The events will be held in a new 2 day format that permits veteran employees at 3CX partners or those who have already attended the introduction course to opt for Day 2 (3CX Advanced Training Workshop) only.

New partners or new employees of veteran partners who wish to review the basics of 3CX in preparation for the 3CX certification test are strongly advised to book a ticket that includes attendance on Day 1 (Introduction to 3CX).

3CX Partner Meeting - West Coast USA  
San Francisco, CA

Day 1: Thursday 17th June 2010   Introduction to 3CX
Day 2: Friday   18th June 2010   Advanced Training Workshop

3CX Partner Meeting - East Coast USA
Iselin, NJ

Day 1: Monday   21st June 2010   Introduction to 3CX
Day 2: Tuesday  22nd June 2010   Advanced Training Workshop

Cost: Free to 3CX Partners, and becoming a 3CX Partner is FREE as well!
http://www.3cx.com/partners/index.html 

Reservation is on a first come first served basis. Information regarding the training course, including agenda and booking instructions can be found on the 3CX blog (http://www.3cx.com/blog/events/3cx-us-training-sanfrancisco-newyork/).

These events always prove popular and sell out very quickly, the training is a great way of increasing your knowledge of 3CX, also the Introduction to 3CX provides all the information that you will need to successfully pass your certification, details of which can be found here http://www.3cxacademy.com/.

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Primus’ Managed Backup Service called Datasafe is now RapidRetrieve

Primus’ Datasafe service has been re-branded to our new RapidRetrieve and can provide our clients a full suite of backup solutions to meet all their server and Disaster Recovery needs.

 

The RapidRetrieve service includes new features such as backup window option, open file backups and is the ideal solution for client servers, whether located within one of Primus' Internet Data Centres or in your own server room.

 

To find out more about Primus’ RapidRetrieve service, visit http://www.primustel.ca/en/business/managed-services/managed-business-continuity-services/index.php.   

 

Chris can be reached at 604-630-2628 or by e-mail at cmiles@primustel.ca.    

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The advantages of a hosted PBX

I found this article by Greg Brashier of Virtual PBX in San Jose CA.  It's from May 2008, but the advantages of a Hosted PBX that he outlined are still important today.

http://www.comnews.com/features/2008_may/0508_the_advantage.aspx

Posted via web from chrismiles's posterous

Business case for an IT collocation facility or data center

I recently came across a great business case for why any business might consider moving their important applications into an IT collocation facility or data center, instead of keeping their Servers on-site.  There are some technical issues, but the focus was on the business reasons that would be important to a CFO, CEO and Board of Directors.

http://answers.google.com/answers/threadview/id/571813.html 

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The Challenge for CEO’s and Business Owners

The Challenge:  To keep your business running, even during Power Outages or through a Complete Disaster.

A business case to move important applications into a Secure, High-Availability Internet Data Centre

Often we talk about Disasters that reek havoc on business, like fires and flooding.  But many times it can be as simple as a prolonged power outage that can cause a major distribution.  Ask any executive how the 4 day long power outage in Vancouver's downtown affected their business. 

 

Now imagine for just a minute that an important application was not available to you or any of your staff.  Maybe it’s your Exchange Server that fails, removing the ability to send and receive emails, view contacts and appointments in your calendar or important Tasks that are due.  Or maybe it’s your Accounting program with Accounts Payable and more importantly, Accounts Receivable information.  ERP, CRM, Document Management, even your telephone system are important components to running a successful business, and can make life very difficult if not available.

 

Business, to be successful, need to be available around the clock, whether it’s customers looking to purchase, suppliers needing to deliver or users needing access to information. 

 

One option is to invest, but the costs for redundant clean power, multiple Internet connections (with enough bandwidth) and a proper Secure Server room can be extremely expensive to say the least.  Another option is to relocate your important business applications into a Secure, Climate Controlled, High-Availability Internet Data Centre.  A Data Centre where the investment has already been made by another company and you simply share the space and resources, for a monthly fee. 

 

CEO’s and business owners can take advantage of a proper co-location facility, for as little as a few hundred dollars per month.  At Primus, your applications can run on a Virtual Managed Machine or a Dedicated Server that are accessible by your team remotely 24/7, but are supplied and managed by Primus.  Or your own equipment can be moved into a secure Cabinet that you have physical access to around the clock.

 

If you are considering the advantages of co-locating your applications into a proper Data Centre I’d recommend considering the following as important features.

• 24 x 7 monitoring and technical support
• Sophisticated Biometric access control systems and video camera surveillance
• Gas fire suppression system and pre-action sprinkler systems
• Advanced climate control systems with redundant, computer-grade air conditioning and humidity control systems
• Massive power distribution systems with full redundant battery, UPS backup and diesel generator protection
• Redundant fiber-based multi-homed internet backbone with redundant multi-gigabit Internet connections to multiple Tier 1 Internet providers using BPG-4 routing protocol

For information on the Primus Internet Data Centre you can click here, or you can view a video here.  And if you have questions contact me anytime at 604-630-2628 or by e-mail at cmiles@primustel.ca.   

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The employees of Primus Canada has donated $2,325.00 to the Canadian Red Cross for the Haiti Relief Efforts

The employees of Primus Canada has donated $2,325.00 to the Canadian Red Cross for the Haiti Relief Efforts.

Primus Canada will match this amount enabling us, as an organization, to donate a total of   $ 4,650.00

The funds raised, which will be matched by the Canadian government, will help provide survivors of the disaster with food, shelter, first aid, basic health care and medical supplies.

 

Double your impact!

Today, February 12, 2010  is the deadline for contributions  to be matched by the Canadian Government!

Any funds received today by the Canadian Red Cross will be eligible for this program.  

 Double your impact and donate today @ www.redcross.ca/primus  

 

 

Thank you. Your generosity is making a difference in Haiti
Thank you for supporting the Canadian Red Cross in our Haiti earthquake relief efforts. Your support has allowed us to send urgently need aid, support and most importantly hope to Haiti. Your generosity has allowed the Red Cross to: Send over 2,600 metric tonnes of relief items to Haiti Distribute 1 million litres of water to 200,000 people each day. Provide medical care to over 9,600 people so far, including urgently needed psychosocial support. Provide relief items such as blankets, kitchen tools, tarps, jerry cans and hygiene items to over 122,000 people. To see photos of your support in action, please visit the Canadian Red Cross Flickr page at A look to the future The earthquake has affected approximately 3 million people. Your support has allowed us to provide urgently needed help, and will ensure that the Canadian Red Cross is there for the people of Haiti in the challenging months and years ahead. An in-depth analysis of the long-term needs of Haiti is currently being conducted by the Red Cross to determine how to rebuild the nation and make it stronger, healthier and more resilient.

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SaaS (Software as a Service) - What about a "Server" as a Service?

Business owners are starting to open up to the concept of using Software as a Service.  You pay a monthly fee (often based on the number of users) for a hosted application that resides out in the cloud, and you don’t have to worry about sourcing hardware, software licenses or on-going support.  Some popular examples are hosted Exchange and SharePoint.

 

The problem for many business owners is where their data resides and how much control they have.  And if their data is stored south of the border, does the difference in U.S. privacy rules become an issue? 

Another option is a Server as a Service.  Check out our Virtual Managed Machine, a service that gives one or more of your applications a 100 Mbps mulit-homed connection to the Internet. You pay a monthly fee, based on the CPU, RAM, Storage and GB traffic you require.  And you can easily upgrade and add more resources as you  require.  Unlike a server that you’d purchase, you only pay a monthly fee for the resources you need, instead of a capital expense based on your needs 3 or 5 years from now.  Your data and applications reside on a Primus managed Virtual Server that resides in one of our 7 data centres, and you have (as part of the service) a 100 Mbps multi-homed connection to the Internet. 

To find out more about Primus’ Virtual Managed Machine, visit http://www.primustel.ca/en/business/hosting/virtual-managed-machine/index.php.  There is also another link to a video on how it works.

 

Chris can be reached at 604-630-2628 or by e-mail at cmiles@primustel.ca.    

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